Customer instructions

1. REGISTRATION
2. SETTLEMENT

1. REGISTRATION

• Download the BeeProf application.
• Install app.
• Open the application.
• Select application language.
• In the next window, click on "Customer".
• At the bottom of the next window, click on “Create Account”.
• The "Signup" form will open.
• Upload image (photo) and fill in all fields correctly and without errors.
• Activate (check) the option “I accept the terms records”.

Important: to check the correctness of the data entered, and especially important is the correctness and reliability of: email addresses and mobile phone numbers.

Further:

• Click on “Signup”
• A window for entering a 4-digit OTP code will open.
• A 4-digit OTP code will be sent to the mobile number.
• Enter 4 digits OTP code.
• A confirmation message will be sent to the email address.
• Confirm your email address.

Account Login:

1. Using a mobile: enter the number and get the OTP code to enter.
2. Using your email address and password.

Important: within 30 minutes after clicking on “Register”, you must enter the OTP code and confirm your email address. If, for any reason, within the above time interval, the email address is not confirmed and / or the OTP code is not entered, registration will be canceled. But after 40 minutes, a new registration is possible, with the same: mobile number and email address.

Reasons for unsuccessful registration and its cancellation:

• The e-mail address during registration was specified incorrectly or with errors.
• The mobile phone number is entered incorrectly or with errors.
• Problems in the work of the mobile operator.
• Problems in the mailing service.
• Problems in the mailbox.
• Be sure to check the spam folder, useful messages may accidentally end up in the spam folder.
• An attempt was made to verify an email address after more than 30 minutes.

Important: if an error occurs, then when you try to log into your account, there will be messages about the inability to log in. But after 40 minutes, a new registration is possible, with the same: mobile number and email address. Registrations: "Company", "Customer", "Contractor" cannot be performed for one pair: email addresses and mobile phone numbers. Each registration must have a unique pair: an email address and a mobile phone number. Otherwise, you will receive a message that the user or company with the data of the email address and mobile phone number is registered.

2. SETTLEMENT

More details:

It is important that after you have registered on the BeeProf platform as a Customer, Log in to your profile and complete the necessary settings.

You pay for the services of the "Provider" after you receive an invoice for payment (directly in the application) from the "Provider". You can pay in two ways:

1. Bank card (Visa, MasterCard)
2. Cash (if ON)

After payment you will receive:

1. Payment receipt in BeeProf app
2. Payment receipt from the payment system Fondy

Important: Your card details are absolutely safe. All information about payers, their cards and payments made is protected according to the international PCI DSS standard, data storage is regulated by GDPR policies, and card numbers are transmitted in encrypted form. We care about your safety.

In case of payment for the services to the provider by bank card, payment of interest rate for the services of the Fondy payment system in the amount of 3.5% is charged from the "Customer" of services. Therefore, in the receipt from "BeeProf" you see only the amount paid for the services of "Provider". That is 3.5% less.

In the case of paying in cash for the services of the provider, please, if it does not bother you, make sure that the provider goes to the "invoices" menu item, selects the invoice for which you made the payment to him and clicked the "payment received" button. After that, the payment is considered completed, the order is closed and will go into the "previous jobs" category. Otherwise, it will not be closed, which may lead to account blocking.